Shipping policy
At Navika, we’re committed to delivering your orders safely, promptly, and efficiently. Please read our shipping policy below to understand how we handle deliveries.
1. Order Processing Time
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All orders are processed within 2 - 3 business days (excluding weekends and public holidays) after payment confirmation.
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During high-demand periods or sales, processing times may be slightly extended. We appreciate your patience.
2. Shipping Locations
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We currently ship across India.
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International shipping is not available at this time, but we’re working on expanding our reach soon.
3. Delivery Time
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Estimated delivery time is 3–7 business days, depending on your location and local courier services.
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Deliveries to remote or rural areas may take slightly longer.
4. Shipping Charges
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Free shipping is available on all orders above ₹ 999
5. Order Tracking
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Once your order is shipped, you will receive an email or SMS with a tracking number and a link to monitor your shipment.
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You can also log into your account on our website to view your order status.
6. Delayed or Lost Shipments
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While we strive to ensure timely deliveries, delays may occasionally occur due to weather, logistics, or external circumstances.
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If your order is significantly delayed or appears lost, please contact our support team at navikastores@gmail.com and we’ll assist you promptly.
7. Incorrect Shipping Information
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Please double-check your shipping address before placing your order.
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Navika is not responsible for delays or non-delivery caused by incorrect or incomplete address details.
8. Damaged Packages
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If your package arrives damaged, please take clear photos and contact us immediately at navikastores@gmail.com We’ll help resolve the issue quickly.
If you have any questions regarding shipping, feel free to reach out to us at navikastores@gmail.com We're here to help!